1. Personal Information Collected
2. Use and Disclosure of Personal Information
Unless you have instructed us not to do so, your personal information may be shared with our affiliates, where it will remain confidential and only be used for the purpose as you already intended. Our goal is to use the information you provide to conduct business, service orders and to provide administrative support services to make your dealings with Rationale enjoyable and efficient. Rationale undertakes not to sell, rent or trade your personal information. We will not disclose information about you unless the disclosure is:
- Required by law (e.g. the Australian Taxation Office has the power to order us to disclose information on your account/s);
- Is authorised by law (e.g. to protect our interests or where we have a duty to the public to disclose); or
- You have consented to our disclosing the information about you.
There may be circumstances in which we consider a user, by his or her actions, to have released us from our duty of confidentiality or has consented to the disclosure of information about him or her without actually saying so. An example is where a user has discussed his or her position publicly to the media.
As with most organisations, Rationale relies on third party suppliers to conduct specialised activities such as credit checks and the provision of internet services. These suppliers act on behalf of Rationale and do not facilitate their own commercial objectives whilst processing your personal information. While personal information may be provided to these suppliers to enable them to perform their agreed tasks, such information remains the property of Rationale at all times and the supplier organisations involved are bound by specific confidentiality and non-disclosure agreements. Rationale will not make contact with you unless it is about an order that you have made on the Rationale website. Further, Rationale takes its obligations to protect user or customer information very seriously and we make every effort to deal only with ethical suppliers who share and demonstrate this same attitude.
3. Personal Information Quality
Our goal is to ensure that your personal information is accurate, complete and up-to-date. To assist us with this, please contact us if any of the details you have provided change. Further, if you believe that the information we have about you is not accurate, complete or up-to-date, contact us and we will use all reasonable effort to correct the information.
4. Personal Information Access and Security
Rationale is committed to keeping secure the data you provide us and we will take all reasonable precautions to protect your personally identifiable information from loss, misuse or alteration and unauthorised access. The Rationale website customer ordering system uses the highest levels of technology to ensure maximum security, including encryption of all customer data sent between your computer and our facilities and systems.
5. Links to Other Websites
A 'cookie' is a packet of information that allows the server (the computer that houses the website) to identify and interact more effectively with your computer. When you use our website, we send you a temporary cookie that gives you a unique identification number. A different identification number is sent each time you use our website. Cookies do not identify individual users, although they do identify a user's browser type and your Internet Service Provider (ISP). To evaluate the effectiveness of our website appeal and user-friendliness, we may use third parties to collect statistical data. No personal data will be collected on these occasions. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Please refer to your browser instructions or help screens to learn more about these functions. Our order entry system does require cookies during the order entry process; however it does not use the information once the order is complete. At the end of your interaction with our website, you can have your computer ensure that the cookie is deleted. This means it no longer exists on your computer and therefore it cannot be used for further identification or access to your computer.
7. Opting Out of Newsletters, Product Updates and Offers
You may be a subscriber to our newsletters. Occasionally, we may send you information on promotions, product updates and Rationale news. If you decide you no longer wish to receive communication from us, you may opt-out of receiving them by following the instructions included in every newsletter or communication, or by contacting customer service at firstname.lastname@example.org or writing to us at the address below.
PO Box 188
Clifton Hill 3068
8. Children Under 13
We comply with the Children's Online Privacy Protection Act of 1998. If you are under the age of 13, you can view our website, but you cannot make a purchase or become a registered user. We do not wish to collect personal information from children under 13 years of age.
9. Social Commerce and Third Party Sites
We work with trusted third parties, including social networking sites like Facebook and Twitter and with application developers who specialize in social commerce so we can connect to your social networks. These companies are considered third party sites. The use of any features made available to you on our website by a third party may result in information being collected or shared about you by us or by the third party. Information collected or shared through any such third party features is considered "public information" by us because these third parties have made it publicly available. If you do not want us to be able to access information about you from third party sites, you must instruct third party sites not to share the information. Please be sure to review the privacy policies and privacy settings on your social networking sites to make sure you understand the information they are sharing. Rationale is not responsible for how these third party sites may use information collected from or about you. However, we do identify any areas on our website where third parties share information about you.
10. Changes to this Policy
11. Additional Information on Privacy
If you would like further information regarding privacy issues, visit the Australian Federal Privacy Commissioner’s website at www.privacy.gov.au
PO Box 188
Clifton Hill 3068